1. Game(s) are loading slowly. What’s up?
   Make sure that there’s no problem with your internet connection and that you are not overextending your bandwidth by running too many programs in the background. Always make sure that you’re running the latest version of your browser. Make those updates.
2. The game just froze mid-round! What do I do?
   No need to worry! If your game happens to freeze mid-round, it will always go back to where it was left off, no progress or funds will be lost. In the off chance that it does not happen, do NOT continue playing. Please contact support immeadetly and provide game name and exact time of the malfunctioning spin. We will contact the game provider on your behalf.
3. I cannot open the game I want to play, why?
   This can be because you have lost connection to the server. Try to refresh the game or even restart your browser. Make sure that you don’t have any issues with your internet connection, as this can also be a reason for not being able to open a game. Also, make sure you are in a country where you are allowed to play. You can find the Restricted Countries list in our Terms and Conditions.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum

1. How do I open an account at UnionBet?
   To open an account, simply click on the green “Join Now" button. This will take you to a very simple sign up sheet. Fill in your information, and make sure everything is correct. It literally takes one minute to complete. 
2. I haven’t received any verification email during registration - What do I do?
   If you haven’t received a verification email, you can press the resend email button and see if you get a new one. Check your spam-filter. If that doesn’t work, try to do the registration again. You can also contact our support team and we will happily help solve it for you.
3. I can’t seem to be able to open an account, what’s wrong?
   Not being able to open an account can be caused by many things. Make sure that you have filled in all fields correctly. You will get a red error text on fields that are not. See to it that your phone number hasn’t already been used. Maybe you already have an account? You can retrieve a new password by clicking “Forgot your password?” after pressing the “Log In” button.
4. How do I unsubscribe from receiving promotional emails and texts?
   To unsubscribe from communications, go to “My Account” (the three lines at the top left) and click “Preferences”. There will be sliders for email and SMS.
5. How do I close my account?
   If you wish to take a break and temporarily close your account, you can take a time-out. A time-out is a short, limited time period where you will not be able to access your account. Should you wish to have your account closed for a longer time period, please contact our support team via support@unionbet.com or our Live Chat.
6. I don’t remember if I have an account at Goatz. How do I check if I do?
   If you don’t remember having an account with us, you can ask to reset and create a new password by pressing “Forgot your password?” after pressing the “Log In” button. You can also contact our support team via support@unionbet.com or our live chat and we will happily help you.
7. There’s no one answering on Live Chat. Why?
   Our Live Chat is open from 08:00 till 01:00. Feel free to send us an email at support@unionbet.com and we’ll get back to you as soon as possible.