Privacy Policy

Version Number: 1.1

Last updated: 28 May 2025

 

1. Introduction

UnionBet.com is committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

 

2. Data Controller

The data controller responsible for your personal data is DCentral S.R.L., trading as UnionBet.com.

 

3. Information We Collect

We may collect and process the following categories of personal data:

3.1. Website Access Data: As part of our website’s operations and for statistical analysis, we automatically collect IP addresses of users accessing our site. We do not collect or log email addresses of website visitors who have not registered.

3.2. Advertising Systems: Our advertising systems may collect IP addresses to support localized or language-specific banners. No personally identifiable information (PII), such as email addresses, is logged through advertising tools unless explicitly provided.

3.3. Account Registration Data: When creating an account, we collect your name, email address, IP address, date of birth, country of residence, phone number, payment information, and other registration details. This data is used strictly for customer verification, fraud prevention, regulatory compliance, and service delivery purposes.

 

4. Purposes of Processing

We process your personal data on one or more of the following legal bases:

4.1. To perform our contract with you (e.g., account creation, deposits, withdrawals, game access).

4.2. To comply with legal obligations (e.g., anti-money laundering requirements).

4.3. Based on your consent (e.g., marketing communications).

4.4. For legitimate interests (e.g., website security, analytics, fraud prevention).

 

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law. When data is no longer needed, we securely delete or anonymize it.

 

6. Disclosure to Authorities

We may disclose your personal data to law enforcement or regulatory authorities where required by applicable law, or where we reasonably believe it is necessary to protect our legal interests, enforce our Terms and Conditions, or prevent harm.

 

7. Third-Party Data Sharing

Your data may be shared with:
7.1. Verified third-party service providers who help us deliver our services (e.g., KYC/AML providers, hosting platforms, analytics, and payment processors).

7.2. Group entities and affiliate companies.

7.3. Third-party vendors and partners for lawful processing, including data validation, marketing, statistical research, and fraud prevention.

7.4. These third parties are contractually bound to handle your data securely and in compliance with GDPR. We are not responsible for how these parties may use your data beyond the scope of our agreements, though we encourage them to follow high standards of privacy.

 

8. International Transfers

Where your personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

 

9. Your Rights Under GDPR

As a data subject, you have the right to:

9.1. Access your personal data.

9.2. Rectify inaccurate or incomplete data.

9.3. Request erasure ("right to be forgotten").

9.4. Restrict or object to processing.

9.5. Data portability (receive your data in a structured, commonly used format).

9.6. Withdraw consent at any time, where processing is based on consent.

9.7. Lodge a complaint with a supervisory authority.

9.8. To exercise any of your rights, please contact us at DPO@unionbet.com or via our Contact Page.

 

10. Email Communications

We collect email addresses of users who communicate with us or register for our services. If you no longer wish to receive marketing emails from us, you may unsubscribe at any time by following the instructions in the message or by contacting support.

Policy Updates

UnionBet.com may find it appropriate or necessary or may be legally obligated, to update this Policy from time to time. When we do, we will post those changes on this page and update the “Last Updated” date so that you have a way to always become aware of the information we collect, how we use it, and under what circumstances we disclose it. It is your responsibility to review this Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.